About us

ALLYNOR is an online marketplace for orthopaedic supports, braces and mobility aids in India. We bring manufacturers and specialist suppliers of medical devices onto a single platform, so that people recovering from injury, managing a long-term condition, or caring for someone at home can find the right product without guesswork.

What we sell

Our catalogue covers everyday orthopaedic and mobility care:

• Orthotic supports for the knee, back, neck, shoulder, wrist, ankle and foot
• Braces, splints, collars and immobilisers used during recovery
• Compression sleeves, wraps and supports
• Mobility aids — walking sticks, crutches, walkers and wheelchairs
• Cushions, pillows and daily-comfort products

How the marketplace works

ALLYNOR operates as a marketplace platform connecting customers with independent third-party sellers. Sellers are responsible for their own product listings, warranties, regulatory compliance and fulfilment obligations. ALLYNOR provides the platform, the payment and order infrastructure, and the customer-facing support that sits around a purchase.

When you place an order:

1. You pay securely through our checkout using the prepaid options offered there.
2. The order is routed to the seller who lists that product.
3. The seller dispatches it, and your order carries a tracking reference so you can follow the shipment to your door.
4. Your payment is held by PayU, our payment aggregator — not by ALLYNOR — and each seller's share is released by PayU once the order has been delivered and the return window has closed.

Each seller's share is released by PayU only after delivery and the return window, so a return can be honoured before anyone is paid, rather than becoming a dispute between a customer and a seller.

How sellers are approved

Every seller on ALLYNOR is approved before a single product goes live. We review their GST registration, PAN, bank details and documents. A seller account is reviewed and approved by our team; it is not self-service. Approved sellers are then registered with PayU, which carries out its own verification before a seller can be paid.

What we commit to

• Ships across India Tracked delivery, with the courier visible on your order.
• 7-day returns If a product is not right, raise a return from your account within seven days of delivery, subject to our Return & Refund Policy.
• Secure payments Payments are processed through our payment partner; we do not store your card details.
• Every seller approved GST, PAN and bank details reviewed before listing.

A note on medical advice

Contact us

• General enquiries info@allynor.com
• Customer support support@allynor.com
• Grievance officer grievance@allynor.com
• Sell with us Become a seller

Business details